Head of Support Functions Oversight Leader

3 weeks ago

London, Greater London, United Kingdom M&G plc. Full time
Role Overview

M&G plc is seeking a skilled professional to fill the role of Head of Support Functions Oversight. As a key member of our organization, you will be responsible for leading second-line oversight of the implementation of the Risk Management Framework across all Support Function group-wide Business Areas.

Key Responsibilities
  1. Lead the Non-Financial Risk (NFR) engagement with the Support Function group-wide Business Areas on all Non-Financial risk matters and bring specialists in from the broader Non-Financial Risk teams as required.
  2. Lead the second-line oversight of group framework development and implementation approach for technology (including cyber), third-party, operational resilience, and data (including data privacy) risks.
  3. Lead the engagement, scoping, and management of Red Team Cyber testing activities with appropriately qualified third-party cyber specialists.
  4. Lead the oversight of all central technology risk infrastructure and major technology change management programmes, including membership of Steering Groups, as well as formulating risk opinions as required.
  5. Maintain trusted relationships with stakeholders across business areas at both ExCom and ExCom-1 level.
  6. Presentation of Non-Financial Risk-related topics at various Boards and Committees, as well as additional Non-Executive Director engagement as required.
  7. Challenge and advise all Support Function Business Areas on Non-Financial Risk matters impacting business decisions.
  8. Challenge and advise on Non-Financial Risk coverage and control appropriateness across the Support Functions.
  9. Provide material input into risk reporting.
  10. Represent Non-Financial Risk at Business Area-specific Senior Leadership Team governance committees, risk forums, and team meetings and provide risk business partnering and challenge as appropriate.
  11. Maintain collaborative relationships between the first line and the broader Non-Financial Risk that is positive, respectful, and constructive, including oversight of risk culture embeddedness.
  12. Lead and develop a team, including the Chief Data Protection Officer, Head of Operational Risk (Support Functions), and technology and data risk managers/analysts. As well as driving collaboration across wider Risk teams and develop expertise to support the wider Risk function.
  13. Key contributor to the design, maintenance, and ongoing development and oversight of the Non-Financial Risk Framework, developed by the broader Non-Financial Risk Team (RCSAs, Controls, Events/Issues, Risk Appetite, Reporting, Scenarios) in terms of Support Function implementation/impact and the assurance in regard to RCSAs and issues.
  14. Accountable for any Non-Financial Risk-related change including people, processes, and location within the team.
  15. Ensure compliance to the people policies, Group Code of Conduct, and embedding desired behaviours.
About You

We are looking for a skilled professional with a strong understanding of the regulatory framework for Non-Financial Risk Management and measurement within financial services, in particular technology (including cyber), data, third-party, and operational resilience. A good understanding of IT technical architecture, enabling holistic oversight and challenge to IT risks and security, is also required. Experience in CBEST Threat Intelligence-Led Assessment exercises, Non-Financial risk oversight, and embedding a Non-Financial Risk framework in the first line of defence is highly desirable.

A good understanding of the risk environment facing M&G plc and the confidence to challenge the first line in the identification and assessment of their key risks and controls is essential. Strong stakeholder management and relationship building skills, proven track record leading and developing a team, and strong analytical skills are also required. Strong presentation skills to senior-level boards and committees, with the ability to explain and articulate risk-related asset management/insurance concepts, are beneficial. Certified Information Systems Security Professional qualification or similar is beneficial but not essential.

M&G plc is committed to diversity and inclusion and is an equal opportunities employer. We welcome applications from candidates with disabilities or long-term health conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com

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