Chief Security Operations Manager

2 days ago


Burgess Hill, West Sussex, United Kingdom ICTS (UK) Ltd Full time

Job Description


This is a permanent role with ICTS (UK) Ltd, working as a Chief Security Operations Manager.


The estimated salary for this position is around £28,000 - £38,000 per annum, depending on experience and qualifications.


Company Overview


ICTS (UK) Ltd is a leading provider of security services. In this role, you will be responsible for ensuring the security and safety of premises and people at prestigious client sites.


Job Responsibilities



  • Manage access control for buildings and car-parks for employees, visitors and contractors
  • Patrool the buildings, car parks and grounds to deter and detect problems
  • Respond to customer requests and queries in a professional and friendly manner
  • Check and challenge ID passes with a professional and friendly approach
  • De-activate and activate alarms, and unlock and lock buildings, rooms, external barriers and gates to ensure no unauthorised personnel or hazards are on site
  • Identify and report Health & Safety issues and carry out first aid if necessary
  • Monitor CCTV
  • Maintain records including incident reports using computer- and paper-based systems
  • Cover Site Supervisor duties when needed

Requirements



  • An SIA Door Supervision (DS) or Security Guarding (SG) license is essential
  • Strong customer service skills and experience
  • Excellent communication, organisation and interpersonal skills
  • The ability to remain calm and professional under pressure
  • Experience in a customer-facing role, ideally in security
  • Good IT and administration skills
  • Five years' checkable history and references
  • To pass a criminal records check (CRC) to the required standards
  • CCTV Licence

Benefits



  • Full training, uniform and health and safety equipment are provided
  • Access to Personal Pension Scheme
  • Health Insurance Scheme
  • Discount shopping platform
  • Employee Assistance Programme
  • Cycle to Work Scheme


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