Inn Coordinator

The Inn Collection Group is proud to offer an exciting opportunity for a Head Housekeeper to join our team at The Swallow Falls Inn

Located in the heart of Snowdonia National Park, this stunning coaching inn boasts 38 bedrooms, a 34-pitch campsite, and a range of amenities to make it the perfect base for exploring the region.

About the Job:

• As Head Housekeeper, you will be responsible for managing the cleaning of all rooms to our high standards, ensuring all public areas are presented in their best light, and reporting any maintenance issues.
• You will work closely with the wider team to create memorable visits for our guests, while maintaining a safe and healthy environment for both staff and customers.
• Your role will involve managing your stocks of linen, towels, and room supplies, as well as training new and existing members of the housekeeping team.

Key Responsibilities:

• Lead the housekeeping team to deliver exceptional cleanliness and presentation standards across all areas of the inn.
• Train and develop staff to maintain high standards of cleanliness and customer service.
• Monitor and control stock levels to optimize efficiency and minimize waste.
• Develop and implement procedures to improve operational efficiency and reduce costs.
• Ensure compliance with health and safety regulations and report any incidents or near-misses.

Requirements:

• Proven experience in a similar role within the hospitality industry.
• Excellent leadership and communication skills.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and organizational skills.
• Familiarity with health and safety regulations and procedures.

Salary: £28,000 - £35,000 per annum (dependent on experience), plus benefits including extra paid holiday, 50% off food, employee assistance programme, tronc, and more

Location: Betws-y-coed, North Wales

Contact: If you're passionate about delivering exceptional hospitality and leading a high-performing team, please apply now Our team will be in touch to discuss this exciting opportunity further.