Energis IT Business Analyst

3 weeks ago


Crawley Down, United Kingdom Energis Recruitment Full time
Energis IT Business Analyst Job Description: We are seeking a highly skilled IT Business Analyst to join our team. As an experienced IT Business Analyst, you will provide critical support to both local and global teams, diagnosing problems and using appropriate tools to resolve hardware and software issues. This role offers a unique opportunity to work with a globally distributed team and contribute to the improvement of IT systems and processes.

Key Responsibilities: In this role, you will be responsible for maintaining accurate service descriptions for own services and supporting the implementation of new or changed services. You will also engage in dialogue with business units to develop and enhance business processes and IT support. Additionally, you will provide 2nd level support for assigned services, collaborate with global teams to ensure IT services align with business needs, and participate in projects aimed at improving IT systems and processes. Furthermore, you will provide on-site software and hardware support, maintenance, and diagnostics, as well as maintain detailed records of all support requests and resolutions.

What We Offer: We offer a competitive salary in the region of £40,000, dependent on experience. You will also have the opportunity to work with a globally distributed team, develop your skills and knowledge, and contribute to the improvement of IT systems and processes.

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