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Regulatory Decision Maker
2 months ago
We are seeking a highly skilled and experienced Authorisation Caseworker to join our team at the Solicitors Regulation Authority. As an Authorisation Caseworker, you will play a critical role in ensuring that the regulatory objectives of the SRA are met, and that the associated processes meet the relevant service levels and key performance indicators.
Key Responsibilities- Make regulatory decisions on a full range of applications for firms and/or individuals that are entering the legal services market.
- Use our CRM system to ensure that information platforms are efficient and kept up to date.
- Take ownership of effective resolution of applications, using initiative and workload management skills to prioritize tasks.
- Support new and existing staff through various measures such as allocating work, quality assurance, coaching and feedback.
- Work collaboratively within a team to deliver excellent customer service.
- Draft written correspondence and documents competently.
- Interrogate data to showcase excellent IT skills.
- Deliver results against service level agreements.
- Casework experience with a focus on making risk-based decisions in line with regulatory frameworks.
- Ability to take ownership and ensure effective resolution of applications.
- Initiative and workload management skills, with the ability to prioritize tasks.
- Ability to support new and existing staff through various measures.
- Collaborative team player with excellent customer service skills.
- Competent user of IT systems.
- Opportunity to make a difference to regulatory outcomes with effective judgement making and responsibility for your own workload.
- Chance to coach and support others in the team.
- Development of knowledge across varied work areas within a multiskilled team.
- Career progression and development opportunities.
- Part of a high-performing team and supportive team, delivering excellent customer service.
- Additional 3% of annual basic salary for you to choose the benefits that best suit your lifestyle and personal situation.
- Pension - We will contribute 1.5 - 2 times your contribution, up to 12.25%. So, if you contribute 7%, you will enjoy the maximum combined contribution of 19.25%.
- 25 days annual leave, plus bank holidays and buy/sell/save holiday trading scheme.
- Access to employee discount vouchers for savings on High Street brands, travel and supermarkets.
- Life Assurance cover of 4 times basic salary.
The Solicitors Regulation Authority is the independent regulator of solicitors and law firms in England and Wales. We protect consumers and support the rule of law and the administration of justice by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards.
We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life.
Additionally, we provide a generous flexible benefits package, including gym membership with a tax-only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
