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Marketplace Operations Manager
2 months ago
Tambo is a leading Marketplace Services Platform that empowers brands and retailers to thrive on Amazon. Our comprehensive range of strategic, optimization, management, and advertising services helps businesses grow their sales in the UK and globally.
The RoleWe are seeking a highly skilled Senior Amazon Marketplace Manager to lead our key clients on Amazon. As a key member of our team, you will be responsible for developing and implementing strategies to drive growth, optimizing account performance, and managing daily operations for multiple high-profile clients.
Key Responsibilities- Owning client relationships, deliverables, and daily operations
- Analysing account performance, market behaviours on Amazon using proprietary and third-party tools, and optimising accounts
- Developing and implementing workplans, action plans, and commercial reviews
- Monitoring account performance and providing operational support
- Responsibility of performance for advertising strategies, managing campaigns
- Producing and presenting insight-led reports and performance review documentation
- Leading, mentoring, and supporting team members/clients
- Collaborating internally to negotiate and plan project deliverables
- Serving as an industry expert for Amazon and marketplaces
- Supporting broader business initiatives
We are looking for passionate and skilled candidates with 3+ years' experience with Amazon Seller/Vendor Central and Amazon Advertising (AMS). You should be data-led and confident in translating data into clearly communicated insights and appropriate actions. Both agency or National Account management backgrounds will be considered. You should have proven success with developing and delivering strategic growth plans, possess excellent communication/presentation skills, and commercial acumen. People management experience would also be beneficial.
Essential
- 3 years Amazon Marketplace experience (Brand or Agency side)
- Strong client management skills
- Excellent written English and attention to detail
- Proficient in analytical tools (Excel, Google Analytics)
- Strong commercial acumen
- Ability to communicate effectively with internal and external stakeholders
- Demonstrated accountability for client/account targets
- Strategic thinking and decision-making abilities
- Effective planning, prioritisation, and time-management skills
- Experience with e-commerce content preparation
- Familiarity with Amazon analytics tools like Helium 10 and Keepa
Preferred
- People management skills
- Experience with other marketplaces such as eBay, Allegro, Walmart, TikTok
- Consultative selling/upsell/expansion of client scope
- Private health insurance including gym discount scheme (upon passing probation)
- Flexible working
- Personal development budget & plan (£250/year)
- Free Amazon Prime
- Annual Company Trip
- Birthday day off
- Work from anywhere for up to 5 weeks a year
- 3pm Fridays
- Annual Charity Day
- 26 Days Hol + Bank Holidays
Come and be part of our journey as an ambitious and rewarding scale-up. You can expect an intro call, followed by a task stage, and then a final call with a member of our senior management team.
