Health Research Assistant

1 week ago


Bristol, Bristol, United Kingdom UK Biobank Full time

About UK Biobank

UK Biobank is a pioneering biomedical database and research resource, containing in-depth genetic and health information from half a million participants.

We foster an engaging environment that supports the development of our staff, working alongside world-leading biomedical scientists to improve public health.

Salary and Benefits

The successful candidate will receive a competitive salary, estimated at £38,000 per annum based on 36 hours per week, with a range of benefits including:

  • 30% Sunday uplift
  • 15% Saturday uplift
  • Fantastic work-life balance, no night shifts
  • USS Pension Scheme
  • 6.8 weeks' annual leave (increasing with length of service)
  • Holiday buy scheme
  • Birthday off
  • Enhanced family leave
  • Cycle to work scheme
  • Employee discounts portal
  • Eye-care scheme
  • Annual flu vaccination
  • Life Assurance cover

Job Description

This role involves providing exceptional customer service to our participants while they visit our Imaging centre in Bristol.

You will be responsible for ensuring participant welfare throughout their visit, maintaining confidentiality, and obtaining blood samples via venepuncture (training provided).

Key responsibilities include:

  • Ensure participant welfare throughout their visit
  • Maintain the confidentiality of volunteers and staff
  • Obtain blood samples via venepuncture (training provided)
  • Conduct physical measures to collect data from the participant
  • Conduct study interviews with participants to obtain health information
  • Liaise with the co-ordinating site laboratory
  • Update co-ordinating site laboratory with any issues that have arisen
  • Ensure samples are kept within designated temperatures
  • Ensure all equipment is operating as it should and escalating any issues
  • Maintain cleanliness of imaging centre

About You

We are looking for someone with excellent interpersonal skills, passionate about delivering person-centred customer service.

Essential requirements include:

  • Excellent interpersonal skills
  • Passionate about delivering person-centred customer service
  • Good IT skills (Microsoft Office, Word, and Excel or equivalent)
  • Attention to detail with a focus on quality
  • Ability to manage and prioritise workloads
  • Willingness to learn additional skills
  • Ability to work independently and as a supportive member of the team
  • Experience working in a healthcare environment

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