Club Operations Lead

2 days ago


West Byfleet, Surrey, United Kingdom Nuffield Health Full time
Role Overview

The Club Operations Lead will be responsible for the overall management of our West Byfleet FWC, focusing on delivering an exceptional member experience. This role requires a proactive and results-driven individual who can lead by example, inspiring our team to achieve excellence.

About the Role

This is a part-time position (8 hours per week), offering a competitive salary of up to £26,754.00 pro rata, plus sales commission. You will work closely with our management team to develop and implement strategies that drive sales growth, enhance member engagement, and maintain high-quality standards.

Key Responsibilities
  • Ensure the smooth operation of the club, addressing any issues promptly
  • Build strong relationships with members, understanding their needs and preferences
  • Conduct tours for prospective new members, showcasing the benefits of our services
  • Collaborate with colleagues to maintain quality standards, implementing improvements as needed
Requirements and Qualifications
  • Demonstrated leadership experience in a fast-paced customer-facing environment
  • Excellent communication and interpersonal skills, with a focus on building rapport with members
  • Able to work independently, prioritizing tasks effectively and meeting deadlines
  • Proven ability to drive sales growth, leveraging creativity and innovative thinking


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