Tourism Ambassador for Gloucester Waterways

2 weeks ago


Gloucester, Gloucestershire, United Kingdom Canal & River Trust Full time

Company Overview

The Canal & River Trust is one of the UK's largest charities, working to protect and preserve the country's waterways. Our mission is to promote a healthier and more sustainable environment for everyone.

Salary

£11.26 per hour (casual rate)

About the Role

We are seeking a friendly and approachable individual to join our team as a Casual Attraction Assistant at the National Waterways Museum Gloucester. As a key member of our front-of-house team, you will provide a warm welcome and excellent customer service to visitors from all over the world.

Job Description

You will be working predominantly in the welcome area of the museum, offering a memorable experience for every visitor. Your duties will include welcoming tour groups, selling merchandise, assisting with events, and working closely with volunteers. You may also be required to work at our café, assist with demonstrations, or direct families around the site.

Key Responsibilities:

  • Provide exceptional customer service and ensure every visitor feels welcome and valued.
  • Sell retail items and support activities at events, ensuring every visitor has a positive experience.
  • Ensure customer excellence is a priority at all times, responding quickly to questions and dealing with enquiries.
  • Promote and deliver special events, working flexibly to support different departments.
  • Help maintain stock levels, replace stock, record sales, and prepare for stocktaking counts.
  • Support the team with general administrative duties, such as distributing post and receiving deliveries.

Requirements

To be successful in this role, you will need:

  • A strong customer service focus and a welcoming approach.
  • Basic IT skills, including Microsoft Office and Internet usage.
  • Excellent interpersonal skills, being courteous and helpful at all times.
  • An ability to work well under pressure during busy periods and thrive in a fast-paced environment.
  • Attention to detail and an ability to prioritize tasks effectively.

Benefits

As a Casual Attraction Assistant, you will enjoy flexible working hours and the opportunity to work in a unique and engaging environment. You will also have access to training and development opportunities to enhance your skills and knowledge.



  • Gloucester, Gloucestershire, United Kingdom Canal & River Trust Full time

    Role OverviewAs a Casual Attraction Assistant at the National Waterways Museum Gloucester, you will play a vital role in ensuring that every visitor has a memorable experience. This is an exciting opportunity to join our team and contribute to delivering exceptional customer service in a unique and engaging environment.


  • Gloucester, Gloucestershire, United Kingdom Valor Hospitality Europe Full time

    We are currently seeking a Customer Service Ambassador to join our team in Gloucester. The ideal candidate will have a natural hospitality charm and a passion for delivering exceptional customer experiences. As a Customer Service Ambassador, you will be the face of our hotel, providing warm welcomes, answering questions, and offering information about hotel...


  • Gloucester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and enthusiastic team player to join our Gloucester store team as a Customer Service Ambassador. As a key member of our store team, you will play a vital role in delivering exceptional customer service and helping to create a positive shopping experience for our customers.ResponsibilitiesTo provide exceptional...


  • Gloucester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleThis is an exciting opportunity to join our team as a Customer Service Ambassador at our Gloucester store. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that every customer leaves our store feeling valued and satisfied.ResponsibilitiesDeliver outstanding customer service by...


  • Gloucester, Gloucestershire, United Kingdom Beeline UK Accessories Ltd Full time

    About Beeline UK Accessories Ltd">We are looking for a skilled Mobile Sales Merchandiser to join our team in the Gloucester area.Key Responsibilities:">">Visit multiple retail concessions daily to maintain consistent product presentation.">Manage stock control and sales across allocated sites using a mobile device.">Promote Beeline products as an...


  • Gloucester, Gloucestershire, United Kingdom Gallagher Full time

    OverviewWe are seeking a skilled Customer Service Ambassador to join our team in Gloucester. This is an excellent opportunity for a dedicated individual who can deliver exceptional customer service and experience while meeting business targets. Key responsibilities will include interacting with customers, prioritizing their needs, and striving for excellence...


  • Gloucester, Gloucestershire, United Kingdom FirstGroup Full time

    Join GWR as a Customer Service AmbassadorWe are looking for friendly and approachable individuals to join our team as Gateline Assistants at Gloucester Station. As a key representative of the company, you will be responsible for providing exceptional customer service to passengers at ticket barriers.About the RoleProvide top-notch customer service and assist...


  • Gloucester, Gloucestershire, United Kingdom Gloucester Robinswood Hotel, Signature Collection By Best Western Full time

    Culinary Excellence in a Welcoming EnvironmentWe are seeking an enthusiastic and passionate individual to join our team as a Food and Beverage Team Member at the Gloucester Robinswood Hotel, Signature Collection by Best Western. This is a fantastic opportunity to showcase your skills and contribute to delivering exceptional hospitality experiences to our...


  • Gloucester, Gloucestershire, United Kingdom whitbread Full time

    We are seeking a skilled Customer Service Ambassador to deliver exceptional experiences for our guests. As a Front of House Team Member, you will be the welcoming face of Beefeater in Gloucester, ensuring our customers feel valued and cared for.Key Responsibilities:Provide outstanding customer service, responding to guest queries and concerns in a...


  • Gloucester, Gloucestershire, United Kingdom ENGINEERINGUK Full time

    About Us: As a seasonal fashion ambassador at ENGINEERINGUK in Gloucester Quays, you will be part of a busy, fashion-driven environment where you'll inspire customers and share your product knowledge. With a can-do attitude and enthusiasm, you'll style customers, maintain the store's aesthetic, and support with stock replenishment and digital orders.Salary:...


  • Gloucester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Ambassador to join our Gloucester Brck Extra team. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer service, providing a warm and welcoming experience for our shoppers.Building strong relationships with customers and providing personalized...


  • Gloucester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleAt Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Customer Service Ambassador in our Gloucester store, you'll play a vital role in delivering exceptional customer experiences. Your primary focus will be on building strong relationships with customers, understanding their needs, and...


  • Gloucester, Gloucestershire, United Kingdom Aimbridge Hospitality Full time

    Who We AreAimbridge Hospitality EMEA is a leading hotel management company, operating over 1,600 hotels and resorts globally. We partner with top brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.Our BenefitsEstimated salary: £27,500 per annumHotel discounts with up to 50% off food & beverage and spaAccess to wagestream for...


  • Gloucester, Gloucestershire, United Kingdom Horizon Parking Full time

    We are seeking helpful and friendly individuals to assist us with traffic flow and customer parking at Tesco Gloucester Brockworth as detailed below.Temporary roles are available for the week leading up to Christmas, no experience is required, and training will be provided.The job involves directing customers towards empty car parking spaces, assisting them...


  • Gloucester, Gloucestershire, United Kingdom Beeline UK Accessories Ltd Full time

    About the RoleAs a Mobile Merchandising Representative with Beeline UK Accessories Ltd, you will be responsible for visiting multiple in-store concessions on a day-to-day basis to maintain consistent product presentation. This part-time position requires 13 hours of work per week, covering areas such as Gloucester, Stroud, and Dursley.Key...


  • Gloucester, Gloucestershire, United Kingdom Cracking Recruitment Full time

    Unlock your sales potential as a Sales Development Manager with our esteemed client in the heart of Gloucestershire. As a seasoned business development expert, you'll play a pivotal role in growing new business and expanding our presence in the region.About the RoleThis exciting opportunity is perfect for those who thrive in a fast-paced environment and...


  • Gloucester, Gloucestershire, United Kingdom RE People Full time

    Job OverviewA seasoned leader is required to lead a team at a Gloucester based children's charity. This role involves engaging with families and representing the charity to deliver strategic goals.Key Responsibilities:Leads the team to achieve strategic objectives in line with the charity's mission.Promotes collaboration and engagement between the charity...

  • Business Director

    1 week ago


    Gloucester, Gloucestershire, United Kingdom Costa Coffee Full time

    **Become a Business Director at Costa Coffee**We are seeking an exceptional Store Manager to lead our Gloucester Quays Drive Thrust store, creating a perfect space for customers, driving fresh ideas, and taking ownership of controllable costs. Key skills include a commercial mind, brand ambassadorship, and team management experience.Benefits include 33 days'...


  • Gloucester, Gloucestershire, United Kingdom Mechanics For Us Ltd Full time

    Vehicle Technician OpportunityWe are seeking a skilled Vehicle Technician to join our busy workshop in Gloucester. The ideal candidate will have experience in servicing and repairing various brands and models.The successful candidate will be part of a leading independent in car servicing, repair, and MOT garage network. They will have opportunities for...


  • Gloucester, Gloucestershire, United Kingdom Costa Coffee Full time

    At Costa Coffee, we're looking for a Senior Coffee Shop Manager to lead our team in Gloucester Bristol Rd. About the RoleThe ideal candidate will have experience in managing teams, commercial skills, and a passion for coffee. You'll be responsible for creating a perfect customer experience, managing stock, labour, training, and rewards.We're offering a...