Customer Service Ambassador
2 weeks ago
About the Role
We are seeking a highly motivated and enthusiastic team player to join our Gloucester store team as a Customer Service Ambassador. As a key member of our store team, you will play a vital role in delivering exceptional customer service and helping to create a positive shopping experience for our customers.
Responsibilities
- To provide exceptional customer service, responding to customer queries and resolving issues in a professional and friendly manner.
- To work across the store in our service, picking and replenishment areas, to ensure that products are available and presents are maintained to a high standard.
- To participate in seasonal, community and charity events, creating a great inclusive atmosphere and promoting the Tesco brand.
- To work closely with colleagues to achieve sales targets and improve customer satisfaction.
Requirements
- A passion for delivering great service and a commitment to providing exceptional customer care.
- The ability to build rapport with customers and communicate effectively with colleagues.
- Flexibility to work a variety of shifts, including evenings and weekends.
- A willingness to learn and develop new skills.
Benefits
- A competitive hourly rate
- Ongoing training and development opportunities
- A range of employee benefits, including discounts on Tesco products and services
- The opportunity to work in a dynamic and fast-paced retail environment
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