Reception and Administration Officer

9 hours ago


Derby, Derby, United Kingdom NHS Full time

This Reception and Administration Officer position offers a fantastic opportunity to work in a dynamic environment at the University Hospitals of Derby and Burton NHS Foundation Trust. As a key member of our team, you will provide exceptional patient care and administrative support.

About Us

We are a trusted organization that recognizes the importance of supporting our communities, patients, and staff. Our fundamental values of Compassion, Openness, and Excellence underpin how we work as a Trust.

Key Responsibilities:

  • Provide effective reception and administrative services to patients, relatives, and staff.
  • Manage patient administration systems to support efficient patient services.
  • Deal with patient queries promptly and efficiently via telephone or face-to-face.
  • Complete general administration tasks, including filing, photocopying, and fault reporting.

Requirements:

  • NVQ level 2 or equivalent qualification in customer care or a related field.
  • Excellent verbal and written communication skills.
  • Knowledge of hospital administration systems.

What We Offer:

  • A competitive salary of £22,000 - £24,000 per annum.
  • Development opportunities in professional and leadership development.
  • Ongoing support from recruitment to employment and beyond.
  • Staff benefits, including an employee assistance program, discounted gym membership, and onsite fitness classes.


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