Test Centre Administrator
4 weeks ago
About the Role
Pearson VUE is seeking a highly organized and detail-oriented Test Centre Administrator to join our team in Rhyl, UK. As a Test Centre Administrator, you will play a critical role in ensuring the smooth delivery of exams and providing exceptional customer service to our test-taking candidates.
Key Responsibilities
- Welcome and check-in customers/test-taking candidates, verifying their personal identification documents and explaining the exam testing process/rules.
- Comply with all exam testing security and procedures, using careful judgment to ensure the integrity of the exam process.
- Proctor/invigilate candidates while they are completing their exam/test, maintaining a secure and comfortable testing environment.
- Troubleshoot technical issues with internal departments, such as our IT department, to ensure seamless exam delivery.
- Perform housekeeping duties, such as vacuuming floors and sanitizing keyboards/workstations, to maintain a clean and organized testing environment.
Requirements
We are looking for a friendly and professional team-player with excellent communication skills and a strong attention to detail. You should be flexible to work different days and times, including early mornings, late evenings, and weekends. A background in English and Maths is essential, and experience with Microsoft Office (Word, Excel, and Outlook) is an advantage.
About Pearson
Pearson is a world-leading learning company that adds life to a lifetime of learning. We create vibrant and enriching learning experiences designed for real-life impact. Our Assessment & Qualifications division is a global leader in developing and delivering high-stakes exams, and we are committed to building a workplace where talent can learn, grow, and thrive.
What We Offer
We offer a competitive pay rate and a comprehensive benefits package, including opportunities for professional development and career growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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