Operations Manager

3 weeks ago

Leicester, Leicester, United Kingdom https:www.energyjobline.comsitemap Full time
Job Overview: We are seeking a skilled Field Operations Manager to join our team in the Midlands area. As a key member of our operations team, you will be responsible for analysing operations and staff performance nationwide.

Key Responsibilities:

- Ensure full utilization of field staff minimizing unproductive pay.
- Oversee warehouse and fleet management (North and South).
- Develop a close relationship with the planning team to maximise operational effectiveness in the deployment of site staff.
- Developing and implementing various quality control methods.
- Scheduling training sessions and workshops for new and existing staff members.
- Setting targets and business goals and working alongside the team to achieve these.
- Providing guidance and mentoring to field staff.
- Dealing with customer complaints in association with field staff or delivery.
- Customer relations and problem solving.
- Improve operational management systems, processes, and best practices.
- Help the organisation's processes remain legally compliant.
- Perform quality controls and monitor field production KPIs.

Requirements:

- Proven work experience as Operations Manager or similar role.
- Knowledge of organisational effectiveness and operations management.
- Familiarity with business and financial principles.
- NEBOSH or equivalent.

Working Hours: Monday to Friday – (Flexi hours available) but will require working both day and night shifts.

Company Benefits: Company vehicle, Generous holiday allowance, Employee profit share scheme

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