Apprentice Benefits Officer

3 days ago


Rugby, Warwickshire, United Kingdom We Manage Jobs(WMJobs) Full time

This apprenticeship opportunity with We Manage Jobs (WMJobs) is perfect for those interested in pursuing a career in Local Government. As a Benefits Assessor Apprentice, you will be responsible for administering Housing Benefit, Council Tax Reduction, and Discretionary Housing Payment applications.

You will work closely with our Housing, Homelessness, and Council tax teams to ensure we provide the best support to members of our community. This role requires strong customer service skills, a good standard of education, and practical experience of ICT systems.

As part of our Benefits Team, you will receive extensive training and development opportunities, including a Level 4 Apprenticeship provided through the Institute of Revenues, Rating, and Valuation. Estimated salary for this role: £20,000 - £22,000 per annum.

The successful candidate will have:

  • An interest in Local Government and helping residents of Rugby
  • Strong Customer Service skills
  • A good standard of education, including Maths and English GCSE grade C/4 or above
  • Practical experience of ICT systems, including working knowledge of IT programs such as MS Office, particularly Outlook, Word, and Excel
  • Good written and oral communication skills
  • Ability to work effectively as part of a team, use personal initiative, and take responsibility for individual tasks
  • Ability to work under pressure in a performance-managed environment

In return, we offer a range of benefits, including:

  • 35 days leave, including 8 Bank Holidays and 3 extra days normally applied at Christmas
  • A generous Local Government Pension Scheme
  • A Flexi time scheme, Annual leave purchase scheme, Structured Induction Program, Learning and Development opportunities, including Future Leaders programmes
  • Payment of a professional subscription for approved professionals
  • Family Friendly Policies, Independent Support for your health & wellbeing, Generous compassionate leave
  • Extra Benefits, including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more


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