Operational Improvement Specialist
1 week ago
At Adecco UK LTD, we are proud to be working with a leading company in the financial services sector.
About the RoleThis is an excellent opportunity for an experienced professional to make a significant impact by driving operational improvements and helping shape the future of the business.
Main Responsibilities- Root Cause Analysis: Identify performance gaps and underlying issues through comprehensive Root Cause Analysis (RCA) of SLAs and KPIs.
- Data Logging: Log all identified issues in a central database and work with stakeholders to prioritise and resolve them.
- Reporting & Presenting: Produce reports and business intelligence using platforms such as PowerBI and Excel, and present findings to senior leadership and key stakeholders.
Technical Skills: Proficiency in Excel and PowerBI is essential. SQL knowledge is highly preferred.
Salary and Benefits: £60,000 per annum. We offer a competitive package including a generous salary, plus benefits that support your well-being and career development.
Location: London
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