Operational Improvement Specialist

1 week ago


City Of London, United Kingdom Adecco UK LTD Full time

At Adecco UK LTD, we are proud to be working with a leading company in the financial services sector.

About the Role

This is an excellent opportunity for an experienced professional to make a significant impact by driving operational improvements and helping shape the future of the business.

Main Responsibilities
  1. Root Cause Analysis: Identify performance gaps and underlying issues through comprehensive Root Cause Analysis (RCA) of SLAs and KPIs.
  2. Data Logging: Log all identified issues in a central database and work with stakeholders to prioritise and resolve them.
  3. Reporting & Presenting: Produce reports and business intelligence using platforms such as PowerBI and Excel, and present findings to senior leadership and key stakeholders.

Technical Skills: Proficiency in Excel and PowerBI is essential. SQL knowledge is highly preferred.

Salary and Benefits: £60,000 per annum. We offer a competitive package including a generous salary, plus benefits that support your well-being and career development.

Location: London



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