Retail Store Supervisor

4 weeks ago

London, Greater London, United Kingdom NEOM Wellbeing Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at NEOM Wellbeing. As a key member of our store team, you will be responsible for driving sales and company objectives, while ensuring exceptional customer service and a positive store environment.

Key Responsibilities
  • Co-responsible for the day-to-day running of a standalone store
  • Drive forward sales and company objectives
  • Assist the Store Manager with payroll, rotas, stocktakes, and reports
  • Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
  • Take full ownership of store and team in Store Manager's absence
  • Lead by example and support your team with daily tasks
  • Ensure the highest standards of housekeeping, cleanliness, and visual merchandising are upheld
  • Organise and support in-store and field events to promote NEOM as a brand while working with partnering businesses
  • Training of current and new team members
  • Proactively identifying how you can contribute to the wellbeing of our planet, our colleagues, our community, and our customers
Requirements
  • At least 1 year minimum experience in a Retail Supervisor role
  • Experience in the Health & Beauty Industry
  • A passion for wellbeing
  • A love of customer service and to be able to translate this to inspire your colleagues
  • Meticulous attention to detail
  • Someone who thrives in a collaborative and supportive team
  • Alignment with NEOM values with a keen interest in wellbeing
  • Have the desire and capability to coach and develop your team to reach their full potential
  • Be commercially driven, seeking constant brand opportunities to increase store footfall
  • Meticulous attention to detail, able to maintain impeccable standards in store
  • Positive energy that will inspire others
Benefits
  • TIME TO CHILL - 25 days holiday plus bank holidays
  • BIRTHDAY TREAT - Time off on your birthday
  • WELLBEING TIME - take some time to recharge and reset
  • NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
  • HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and mental health support
  • DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts

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