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HR Learning and Development Specialist

2 months ago

Watford, United Kingdom MP Moran Full time
About the Role

We are seeking a highly skilled HR Learning and Development Specialist to join our team at MP Moran. As a key member of our HR department, you will play a critical role in driving and delivering our learning and development strategy, enhancing capability, customer service, and overall performance.

Key Responsibilities
  • HR Business Partnering:
    • Act as a trusted advisor to the business, providing strategic and operational HR support.
    • Develop and deliver HR and training strategies aligned with business goals.
    • Manage employee relations issues, ensuring compliance with company policies.
    • Facilitate talent management and succession planning.
  • Learning and Development:
    • Design, implement, deliver, and evaluate learning programs, with a focus on Sales and Customer Service.
    • Conduct training needs analysis to identify gaps and deliver targeted initiatives.
    • Oversee the creation and delivery of engaging training content using various methods (e-learning, workshops, on-the-job training).
    • Measure program effectiveness through feedback and performance metrics.
  • Talent Management:
    • Create and implement talent acquisition, retention, and development strategies.
    • Identify high-potential employees and develop robust talent pipelines.
    • Support performance management processes, including goal setting and performance reviews.
  • Change Management:
    • Lead and support change initiatives to enhance effectiveness and employee engagement.
    • Provide coaching during periods of organizational change.
  • Employee Engagement and Culture:
    • Drive a positive culture by implementing employee engagement initiatives, including surveys and focus groups.
    • Ensure HR policies comply with legal requirements and industry standards.
    • Regularly update and communicate HR policies and procedures.
Requirements
  • Minimum of 5 years experience in an HR Business Partner role, with a specific emphasis on Learning and Development.
  • Bachelor's degree in human resources, Business Administration, or a related field, or CIPD Level 7 certification.
  • Proven track record in designing, implementing, and delivering effective learning and development programs.
  • Strong understanding of HR principles, practices, and employment laws.
  • Excellent interpersonal and communication skills.
  • Ability to build robust relationships and influence stakeholders at all levels.
  • Proficiency in HRIS and learning management systems.
  • Proficient in Microsoft Excel, Word, and PowerPoint.