Customer Service Representative

3 weeks ago


Saint Peters, Kent, United Kingdom The Foschini Group TFG London Full time

About The Foschini Group / TFG London

Headquartered in London, we comprise three premium British brands, including Hobbs, Whistles, and Phase Eight. Our acquisition strategy has enabled us to expand our brand portfolio both domestically and internationally.

Job Title: Customer Service Advisor

We are seeking a driven individual to provide 5* service to our customers. As a hybrid role, you will work from home and in our Customer Care Centre in Hoo, Kent.

The ideal candidate will possess a strong work ethic, be inquisitive, and have excellent communication skills. You will enjoy working collaboratively as part of a passionate team striving for innovation and excellence.

  • Key Responsibilities:
  • To deliver exceptional customer service via various channels.
  • To resolve customer inquiries efficiently and effectively.
  • To maintain accurate records of customer interactions.

What We Offer:

  • A competitive salary of £25,000 - £28,000 per annum, depending on experience.
  • A supportive and dynamic work environment.


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