Patient Services Coordinator
3 weeks ago
We are seeking a skilled Patient Services Coordinator to join our team at Surrey Heath Primary Care Network. This role offers an exciting opportunity to work in a dynamic and supportive environment, providing exceptional patient care and service.
Job SummaryThe successful candidate will be responsible for coordinating key activities for patients, ensuring timely, efficient, and patient-centered health and care planning. This includes supporting multiple local GP practices, working in a central Patient Support Centre, and interacting with the right support at the right time.
Main Responsibilities- Manage and respond to patient-initiated contact, including incoming and outgoing phone calls, e-Consults, and reception capacity administration.
- Use triage and signposting skills to direct patients to the right support or appointment type to best meet their needs.
- Excellent verbal and written communication skills, including effective listening skills.
- Able to work independently and manage own workload.
- Demonstrable experience of effective planning and organization skills to deliver targets to deadlines.
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, please apply.
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