Hospitality Supervisor

4 days ago


Brighton, Brighton and Hove, United Kingdom SSP Full time

As a Duty Manager at SSP, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations. This includes guiding and supporting your colleagues, maintaining a safe working and dining environment, and being the go-to person for day-to-day queries. You will also oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.

Key responsibilities include:

  • Providing exceptional customer service and ensuring a high level of customer satisfaction
  • Guiding and supporting colleagues to maintain a safe working and dining environment
  • Overseeing the unit's opening and closing, ensuring operational excellence
  • Coordinating team efforts to achieve operational efficiency
  • Recognizing and celebrating exceptional service within the team

At SSP, we value diversity and inclusion, and we promote a culture of respect, fairness, and equality. We offer a range of benefits, including flexible scheduling, continuous growth opportunities, and health and wellbeing support.



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