Customer Service Coordinator
5 days ago
**About 4Com Plc**
We are a leading provider of telecommunications services, committed to delivering exceptional customer experiences. Our team is dedicated to providing seamless support and ensuring our customers receive the best possible service.
**Job Summary**
We are seeking a highly skilled and motivated Customer Service Administrator to join our team. As a key member of our customer service team, you will be responsible for ensuring our customers receive a seamless installation experience.
**Key Responsibilities**
- Provide exceptional customer service and support to our customers, ensuring their needs are met and exceeded.
- Arrange for services to be installed and transferred from other providers, working closely with our suppliers to ensure a smooth experience.
- Work closely with our team to ensure all services are provisioned and customers are kept up to date with progress.
- Identify and resolve any issues or delays, ensuring customers are informed and supported throughout the process.
**Requirements**
- Excellent communication and interpersonal skills, with the ability to thrive in a fast-paced environment.
- Strong customer service skills, with a focus on delivering exceptional experiences.
- High-level administration skills, with proficiency in Windows-based packages.
- Ability to work as part of a team, maintaining a positive and supportive relationship with colleagues.
**What We Offer**
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
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