Customer Service Planner

3 weeks ago


Billericay, Essex, United Kingdom Howells Solutions Full time

Job Title: Customer Service Planner - Social Housing Repairs & Maintenance

Job Summary: We are seeking an experienced Planner Scheduler to join our team, working on repairs and maintenance within social housing.

Key Responsibilities:

  • Manage calls and operative diaries
  • Plan repairs and maintenance requests to the relevant operative
  • Liaise with operatives, tenants, and clients
  • Document control and tracking
  • Work towards individual and client KPIs

About the Role: As a Planner Scheduler, you will be responsible for managing calls, operative diaries, and planning repairs and maintenance requests. You will also liaise with operatives, tenants, and clients to ensure effective communication and document control. If you have experience in a similar role and are looking for a new challenge, please apply.

About Us: Howells Solutions is a modern, forward-thinking business that values the strengths, skills, and personalities of its people. We believe that our people are the key to our success, and we are committed to providing a supportive and inclusive work environment.



  • Billericay, Essex, United Kingdom Howells Solutions Limited Full time

    Job Title: Customer Service PlannerJob Summary: We are seeking an experienced Planner / Scheduler to join our team at Howells Solutions Limited, working on repairs and maintenance within social housing.About the Role: As a Customer Service Planner, you will be responsible for scheduling and coordinating repairs and maintenance activities to ensure timely and...


  • Billericay, Essex, United Kingdom Howells Solutions Limited Full time

    Job DescriptionWe are working with a leading UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This role is based in Billericay and is a full-time, permanent position with a salary of £26,000 - £27,000 per annum.About the RoleAs a Repairs Planner /...


  • Billericay, Essex, United Kingdom Howells Solutions Full time

    Job Title: Repair Planner and SchedulerCompany: Howells SolutionsJob Type: Full-timeLocation: BillericayAbout Us: Howells Solutions is a leading UK contractor working on repairs and maintenance within social housing.Job Summary: We are seeking an experienced and proactive Repair Planner and Scheduler to join our team.Manage calls and operatives' diariesPlan...


  • Billericay, Essex, United Kingdom Howells Solutions Limited Full time

    Job DescriptionWe are seeking an experienced Planner and Scheduler to join our team at Howells Solutions Limited, working on repairs and maintenance within social housing.Key Responsibilities:Plan and schedule repairs and maintenance work to ensure efficient use of resources.Collaborate with contractors and stakeholders to deliver high-quality...


  • Billericay, Essex, United Kingdom Howells Solutions Full time

    At Howells Solutions, we're seeking an experienced Planner Scheduler to join our team, working on repairs and maintenance within social housing.This role requires a strong background in planning and scheduling, with experience working on social housing contracts. You'll be responsible for managing calls, operative diaries, and planning repairs and...


  • Billericay, Essex, United Kingdom Howells Solutions Limited Full time

    **Role Overview**We are seeking an experienced Planner to join our team at Howells Solutions Limited, working on repairs and maintenance within social housing.The ideal candidate will have a background in planning and scheduling, with a strong understanding of repair and maintenance operations.Key Responsibilities:Develop and implement effective repair and...


  • Billericay, Essex, United Kingdom Morgan Sindall Property Services Full time

    About the RoleWe are seeking a Customer Service Liaison to join our team at Morgan Sindall Property Services in Basildon.This role involves liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will meet our contractual Service Level Agreements. You will also liaise...


  • Billericay, Essex, United Kingdom Iceland Full time

    Job SummaryAs a Home Delivery Driver at Iceland, you will be the face of our business, delivering shopping to customers' doors and providing exceptional levels of customer service. This role requires strong interpersonal skills, a love for the open road, and the ability to work as part of a supportive team.Key ResponsibilitiesDeliver shopping to customers'...


  • Billericay, Essex, United Kingdom Huntress - Leeds Full time

    Job Role: Customer Service AdministratorAbout the Role:We are seeking a highly skilled Customer Service Administrator to join our team on a temporary basis. As a key member of our national client support team, you will be responsible for providing exceptional customer service to our clients across the UK.Key Responsibilities:Taking calls and responding to...


  • Billericay, Essex, United Kingdom Iceland Full time

    About the RoleWe are looking for a Retail Assistant to join our team at Iceland. As a Retail Assistant, you will be at the heart of our operation, working closely with colleagues to deliver great standards and a store to be proud of.Your role will involve ensuring that customers have the best experience possible when shopping with us. This includes...


  • Billericay, Essex, United Kingdom Ground Control Full time

    Ground Control, a leading external maintenance business and biodiversity expert, is seeking an experienced Customer Experience Specialist to join its growing Client Services division. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our service delivery.The ideal candidate...


  • Billericay, Essex, United Kingdom Virgin Media Full time

    Role Overview:As a Field Service Technician at Virgin Media, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our network. This role requires a strong technical background, excellent problem-solving skills, and the ability to work independently in a fast-paced environment.Key Responsibilities:Install...


  • Billericay, Essex, United Kingdom Ernest Gordon Recruitment Full time

    Job Title: Mobile Service EngineerJob Summary:Ernest Gordon Recruitment is seeking a skilled Mobile Service Engineer to join our team. As a Mobile Service Engineer, you will be responsible for completing LOLER examinations on customer sites around the UK, servicing and refurbishing access equipment such as scissor lifts, booms, and specialist narrow access...


  • Billericay, Essex, United Kingdom Virgin Media Full time

    Role OverviewAs a Field Service Technician at Virgin Media O2, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our network. This role requires a strong technical background, excellent communication skills, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesInstall and...


  • Billericay, Essex, United Kingdom Ernest Gordon Recruitment Full time

    Job Title: Mobile Service EngineerWe are seeking a highly skilled Mobile Service Engineer to join our team at Ernest Gordon Recruitment. As a Mobile Service Engineer, you will be responsible for providing expert maintenance and repair services to our clients' access platforms and equipment.About the Role:Complete LOLER examinations on customer sites around...


  • Billericay, Essex, United Kingdom Ernest Gordon Recruitment Full time

    Job Title: Mobile Service EngineerWe are seeking a highly skilled Mobile Service Engineer to join our team at Ernest Gordon Recruitment. As a Mobile Service Engineer, you will be responsible for providing expert maintenance and repair services to our clients' access platforms and equipment.About the Role:Complete LOLER examinations on customer sites around...


  • Billericay, Essex, United Kingdom Ernest Gordon Recruitment Full time

    Job Title: Mobile Service EngineerWe are seeking a highly skilled Mobile Service Engineer to join our team at Ernest Gordon Recruitment. As a Mobile Service Engineer, you will be responsible for providing expert maintenance and repair services to our clients' access platforms.Key Responsibilities:Conduct LOLER examinations and repairs on customer sites...


  • Billericay, Essex, United Kingdom Paramount Platforms Full time

    Mobile Service EngineerWe are seeking highly skilled and experienced Mobile Service Engineers to join our team at Paramount Platforms. The primary responsibilities of these positions will encompass the repair, maintenance, inspection, and LOLER certification of our Access Platform machines primarily within the London area, with occasional travel to other...


  • Billericay, Essex, United Kingdom Paramount Platforms Full time

    Mobile Service EngineerWe are seeking highly skilled and experienced Mobile Service Engineers to join our team at Paramount Platforms. The primary responsibilities of these positions will encompass the repair, maintenance, inspection, and LOLER certification of our Access Platform machines primarily within the London area, with occasional travel to other...


  • Billericay, Essex, United Kingdom Paramount Platforms Full time

    We are seeking a skilled Mobile Service Technician to join our team at Paramount Platforms. The primary responsibilities of this position will encompass the repair, maintenance, inspection, and LOLER certification of our Access Platform machines primarily within the London area, with occasional travel to other locations.Requirements Six monthly LOLER...