E-commerce Performance Analyst

1 day ago


Hatfield, United Kingdom Peregrine Full time

**Job Description:** Senior Business Intelligence Specialist

We are seeking an experienced Senior Business Intelligence Specialist to join our team as a Senior Data Analyst. The ideal candidate will have a strong background in business intelligence and data analysis, with experience working with e-commerce marketing and customer data.

The successful candidate will lead projects to identify efficiency and growth opportunities within the businesses of our Partners, directly impacting their commercial decisions and enhancing the shopping experience for hundreds of thousands of end customers around the world.

The Role:
• Lead investigations in understanding trends and patterns in our partners' customer performance and present the findings back to partners
• Collaborate closely with cross-functional teams to identify trends and opportunities that drive growth for our Partners, including leveraging e-commerce features and identifying areas for improvement by enhancing customer acquisition, average order frequency (AOF), and average order value (AOV) and reduce customer churn
• Collaborate with partners to ensure effective utilisation of customer data for marketing and e-commerce reporting including LTV metrics and cohort reporting
• Ability to quantify incremental uplift of our partners' marketing campaigns and present back findings
• Partner with Solutions and Technology to identify and close gaps in data feeds and ecommerce data layer.
• Assisting our Partners' worldwide ecommerce operations. This entails providing valuable insights and recommendations, developing informative visualisation dashboards using LookerML, conducting ad-hoc analysis, and conducting business reviews
• Problem Solving, with our department and business growing rapidly, and with even bigger growth plans ahead, new challenges and insights will develop for you to tackle
• Creating data to represent our clients objectives and interests to other functions (e.g. Product Continuous Improvement)
• Project Management and Support. Whether it is your own idea or a project managed by another department, you will be involved in supporting different projects across the business
**Benefits:**
* Competitive salary range: £60,000 - £80,000 per annum, depending on experience
* Comprehensive benefits package, including life assurance, 5% annual bonus, pension scheme, voluntary benefits, annual leave, sick pay, and more
* Opportunity to work with a dynamic and growing company, with a strong focus on innovation and customer satisfaction
* Collaborative and supportive team environment, with regular feedback and training opportunities
* Flexible working arrangements, including remote work options
**Location:** UK-based, with flexibility to work remotely



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