Professional Housing Manager

4 days ago

Exeter, Devon, United Kingdom Rethink Mental Illness Full time

Job Title: Team Leader

Location: Exeter Services, East Devon

Rethink Mental Illness is seeking an experienced Team Leader to join our team. As a key member of our team, you will support the Service Manager in delivering high-quality housing and floating support services.

Key Responsibilities:

  • Allocate and monitor team work to meet service goals and priorities.
  • Ensure staffing meets service outcome requirements.
  • Lead by example, offering guidance on best practices.
  • Support team development through coaching, supervision, and budget-conscious training.
  • Manage recruitment and induction of staff and volunteers.
  • Maintain clear communication on organisational updates and service developments.
  • Drive quality improvements and seek opportunities for innovation.
  • Ensure all reporting and administrative tasks are completed accurately.
  • Conduct tenant inductions, clarifying rights and responsibilities.
  • Coordinate with agencies and oversee tenant support plans.
  • Manage property issues, including damage recovery and repairs.
  • Ensure compliance with management agreements and leases.
  • Address anti-social behaviour and coordinate proactive responses.
  • Conduct health and safety inspections and oversee property maintenance.

Requirements:

  • Housing qualification or relevant experience.
  • Background in housing, social services, or supported housing.
  • Knowledge of housing benefits, management, legislation, and letting procedures.
  • Skilled in setting and evaluating support goals.
  • Risk assessment and management experience.
  • Understanding of housing law and best practices.
  • Strong motivator with effective communication skills.
  • Familiarity with mental health housing needs.
  • Proficient in report writing and IT (Microsoft Office).
  • Aligned with Charity values.

Rethink Mental Illness is a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns, and advice and information. Our work supports us in delivering on our mission: A better life for everyone severely affected by mental illness.

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