Housing Management Specialist

3 weeks ago

Exeter, Devon, United Kingdom Homeless Link Full time
Job Role: Housing Management Officer

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

This role is responsible for ensuring that all rent and service charge accounts are up to date, monitored regularly, and that relevant action is taken in line with Julian House procedures.

The successful candidate will have a valid UK driving license and access to their own vehicle, as well as the ability to work within the organization's policies and procedures.

We offer a competitive salary, great opportunities for career development, and a supportive culture where staff feedback is highly valued.

  • To keep an accurate up to date record of private rented accommodation vacancies across Julian House Devon & Cornwall Supported Housing Service ensuring relevant managers are aware of the current position on a weekly basis, and in response to changes.
  • To ensure that all rent and service charge accounts are up to date, monitored regularly and that relevant action is taken in line with Julian House procedures.
  • To carry out home visits to all residents, prior to the notification of eviction on financial grounds, with the aim of prevention. Wherever possible we seek to establish financial management plans that mitigate need for eviction.
  • Actively report repairs and maintenance issues, and support clients with daily living activities, such as cleaning, including practical assistance where skills are not yet developed, to ensure that clients enjoy a high quality of accommodation.
Benefits:
  • Great opportunities for career development and free monthly training sessions from experienced facilitators.
  • Sliding salary scale with salary increases every year for the first 3 years.
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme.
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays.
  • 30% staff discount at Julian House charity shops.
  • 20% staff discount at Julian House bike workshops.
  • For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands.
  • A generous and competitive pension scheme.
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme.
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. All information will be dealt with according to our Data Protection Policy.

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