Receptionist - Patient Support Specialist

3 weeks ago


Dorking, Surrey, United Kingdom Rockpool Recruitment LTD Full time

We're looking for a Receptionist - Patient Support Specialist to join our team at Rockpool Recruitment's GP practice in Dorking. As a key point of contact for patients, you'll manage appointments, handle sensitive cases, support patients with inquiries, and keep records accurate and up-to-date.

The successful candidate will have experience in reception or customer service, ideally in healthcare, and possess strong IT skills, clear communication, and a calm, friendly approach. They should be able to stay focused under pressure, maintain confidentiality, and adapt to changing needs.

This part-time role (approx. 22 hours/week) offers flexible shifts of 5.5 hours: mornings (9 am – 1:30 pm) or afternoons (1 pm – 6:30 pm), plus an evening shift (6:30 pm – 8:30 pm) once or twice a month. The estimated salary for this position is £23,000 - £28,000 per annum, depending on experience.

We're committed to quality patient care and providing a positive team environment. If you're passionate about delivering exceptional service, we'd love to hear from you.


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