Confectionery Retail Store Supervisor

23 hours ago


Leeds, Leeds, United Kingdom Snack Heads Ltd Full time

We are seeking a highly skilled Confectionery Retail Store Supervisor to join our team at Snack Heads Ltd. In this role, you will be responsible for overseeing the daily operations of our new confectionery store, including stock management, customer service, and staff supervision.

The ideal candidate will have previous experience in a supervisory capacity within retail or a similar field and be able to demonstrate excellent leadership and communication skills. A passion for delivering exceptional customer service is essential in this role.

Key Responsibilities:

  1. Supervising a team of sales assistants to ensure excellent customer service.
  2. Stock management and control, including ordering and receiving merchandise.
  3. Maintaining high standards of shop cleanliness and hygiene.
  4. Ensuring compliance with health and safety regulations.
  5. Reporting to the Shop Manager on a regular basis.
  6. Picking and preparing customer orders efficiently.
  7. Receiving and restocking merchandise in a timely manner.
  8. Cleaning the shop floor and maintaining a tidy environment.
  9. Resolving customer queries and complaints promptly.

Requirements:

  1. Previous experience in a supervisory capacity within retail or a similar field.
  2. Demonstrated ability to work effectively in a fast-paced retail environment.
  3. Ability to stand for extended periods and lift moderate weights.
  4. Precision and attention to detail in daily tasks.
  5. Excellent interpersonal skills for effective communication.
  6. Proficiency in computer hardware and software systems.
  7. Knowledge of retail health and safety standards.

Estimated Salary: $45,000 - $55,000 per annum, depending on experience.



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