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Patient Administration Officer

2 months ago

Elstree, United Kingdom GenesisCare Full time
About the Role

We are seeking a highly skilled and experienced Patient Administration Officer to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.

Key Responsibilities
  • Process patient referrals and book appointments efficiently in accordance with GenesisCare policies.
  • Provide excellent customer care to patients and visitors attending the centre.
  • Work closely with consultants and secretaries to support the patient referral pathway.
  • Confirm receipt of referrals and registration for all patients referred for Radiotherapy and Outpatient clinics.
Requirements
  • Excellent verbal and written communication skills.
  • Previous experience managing a busy reception area.
  • Experience in a customer-focused environment.
  • Strong relationship-building skills.
  • Experience within a diverse range of administrative roles.
  • Evidence of an empathetic and holistic approach to patient care.
  • Experience with resolving complaints satisfactorily.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Access to world-class cancer care services.
About GenesisCare

GenesisCare is a leading provider of private oncology services in the UK, pioneering a transformation in cancer care. We are committed to providing world-class care, offering the latest proven treatments, and enhancing patient quality of life, life expectancy, and overall survival rates.