Academic Research Specialist

2 days ago


Birmingham, Birmingham, United Kingdom National Express Group PLC Full time
About the Role

As a Research Manager, you will be responsible for developing the UK research capability for National Express, aligning research with business requirements and developing insights for proposition development.

Key Responsibilities:
  • Develop techniques that provide customer-led insight working with the Customer Panel and customer analysis function to generate best practice research.
  • Champion Research for the business, engaging with stakeholders to prioritize the research needs to ensure that Research and insight form part of all decision-making.
Requirements and Qualifications

Strong research-led background in both qualitative and quantitative research, with experience in agency management and management of customer panels.


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