Pet Claims Examiner

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Edinburgh City Football Club Limited. Full time
Claims Assessor - Technical

We're seeking a skilled Claims Assessor - Technical to join our team at Edinburgh City Football Club Limited. As a Claims Assessor, you'll play a crucial role in ensuring the smooth processing of pet insurance claims.

Key Responsibilities:
  1. Review and settle pet insurance claims with precision and attention to detail.
  2. Make proactive outbound calls to customers to gather information and resolve claims efficiently.
  3. Collaborate with pet owners and veterinarians to gather necessary information and make informed decisions.
  4. Identify potential anomalies or fraud and work with the team to ensure compliance.
  5. Deliver exceptional customer service while maintaining a smooth and efficient claims process.
Requirements:
  1. Experience in pet medical assessment or veterinary nursing.
  2. Background in claims or insurance industry.
  3. Excellent communication and multitasking skills.
  4. Ability to work independently and as part of a team.
What We Offer:
  1. A supportive and energetic team environment.
  2. Opportunities for professional growth and development.
  3. A competitive compensation package.

At Edinburgh City Football Club Limited, we're committed to providing exceptional service to our customers and their pets. If you're a detail-oriented and customer-focused individual, we encourage you to apply for this exciting opportunity.



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