Experienced Customer Support Agent Sought in Korea

4 days ago


Durham, Durham, United Kingdom MTrec Commercial Full time

About the Job

MTrec Commercial is recruiting a talented customer support agent fluent in Korean to join our esteemed client's team. This rewarding role presents an excellent opportunity to grow your career and develop your customer service skills.

Work Environment

Our client operates in a modern and collaborative office space, fostering a positive work-life balance. You will have access to cutting-edge technology and training programs to enhance your performance.

Key Responsibilities

  • To respond promptly to customer inquiries via phone, email, and chat
  • To escalate complex issues to senior team members as needed
  • To contribute to team meetings and discussions to share best practices

Requirements

  • Proven track record of providing top-notch customer service
  • Native-level fluency in Korean language
  • Strong ability to multitask and prioritize tasks effectively

Estimated Salary Range

$50,000 - $70,000 per annum, based on experience.



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