AV Technician On Site Specialist

4 weeks ago


London, Greater London, United Kingdom Concept Full time
Job Description

We are seeking an experienced AV Technician to join our London team, working onsite for a key client account. This is an exciting opportunity for an exceptional, experienced AV Technician to drive and enhance the service at every opportunity.

The successful candidate will be responsible for providing real-time in-room support, reporting into client on-site teams, and agreeing daily tasks and priorities. They will also be expected to service and process development, provide meet and greet services, and proactively train and support end-users.

The ideal candidate will have a strong background in AV technology, excellent communication skills, and the ability to work effectively in a fast-paced environment. They will be responsible for troubleshooting AV and UC/VC related technology issues, providing break/fix services, and ensuring all equipment faults and requests are reported via onsite procedures.

Key Responsibilities:

  • Provide real-time in-room support and report into client on-site teams.
  • Service and process development, including meet and greet services.
  • Proactively train and support end-users.
  • Troubleshoot AV and UC/VC related technology issues.
  • Provide break/fix services and ensure all equipment faults and requests are reported.

Benefits:

  • 3% pension contribution (after 3 months probation period).
  • 23 days holiday in the first year (holiday years rising after length of service).
  • Death in service benefits (3 x annual salary).
  • Private medical insurance (after 3 months probation period).


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