Retail Store Operations Manager
3 days ago
We are looking for a talented and experienced Commercial Retail Team Lead to join our team at Monsoon.
About the Company:At Monsoon, we don't focus only on what we do, we also care about how we do it. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.
Salary and Benefits:A competitive salary is offered, along with an exciting bonus scheme, staff uniform allowance, generous staff discount across Accessorize, Monsoon, and Monsoon Childrenswear, and an additional day's holiday to celebrate your birthday.
Job Description:The successful candidate will be responsible for managing a retail store, leading by example on great customer service, product knowledge, and being a brand ambassador. They will generate profit through exceeding KPIs, keep P&L and controllable costs in line with budget, and maximize local market opportunities.
The ideal candidate will manage their store, ensuring their team are motivated and knowledgeable to enable them to achieve excellence in their roles. They will also take responsibility to ensure the store operates to maximize commercial opportunities to drive sales.
Additionally, the successful candidate will provide support to other local stores as and when required, communicate and implement visual merchandising/window guidelines commercially for their store, identify strengths and development needs of their team to create a live succession plan for the store, and demonstrate planning and organisational skills.
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