Sales Customer Advisor
6 days ago
Sales Customer Advisor
Job Summary:
As a Sales Customer Advisor at JCT600, you will be responsible for building strong relationships with customers and converting every type of enquiry into sales. Your primary goal will be to ensure that every customer experiences the best service from the moment they enter the showroom to the point they pick up their new car.
Key Responsibilities:
- Deliver an outstanding level of customer service at all times, ensuring the highest standard of courtesy and integrity when interacting with customers and members of the public.
- Establish strong relationships with customers built on trust, ensuring that all interaction with the customer is simple and transparent.
- Maintain clear, accurate and branded communication with customers through all contact channels.
- Actively work to achieve and exceed departmental objectives.
- Follow all internal procedures to ensure all vehicles are handed over at the time and in the condition agreed with the customer.
- Ensure all Brand standards are always adhered to.
Qualifications:
- Previous experience within a sales or customer service orientated environment.
- A can-do attitude with a winning mentality, with the drive and determination to be the best.
- A customer-centric approach, always striving to deliver service above customer expectations.
- Exceptional customer-facing and interpersonal skills to enable difficult situations to be overcome professionally and successfully.
- A valid driving licence which is free from excessive penalties.
JCT600 offers a fast-track course designed to provide confidence and competence in delivering a seamless and personalised sales experience. We will ensure that throughout your career, you have the opportunity to enhance your skills through continuous internal and external training programs, including brand accreditation courses.
Why Join JCT600?
As part of our ambition to be the best place to work, we offer:
- Competitive salary and bonus scheme dependant on experience.
- A life assurance plan and a company pension subject to T&Cs.
- 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service, plus bank holidays.
- Flexible working policies.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programmes.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates.
- Long service reward and Loyalty incentives.
We are committed to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.
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