Operations Manager

1 week ago


Castle Bromwich, United Kingdom Hungry Horse Full time

Hungry Horse - A Great Place to Work



Hungry Horse is a leading pub chain in the UK, known for its delicious food, extensive drink menu, and lively atmosphere. As an Assistant Manager at Hungry Horse, you will be part of a dynamic team that strives to provide exceptional customer experiences.



Job Description

  • Support the General Manager: Assist in the day-to-day operations of the pub, ensuring seamless service delivery and excellent customer satisfaction.
  • Lead by Example: Demonstrate strong leadership skills, motivating the team to achieve high standards and delivering amazing customer experiences.
  • Brand Champion: Uphold Hungry Horse's brand values, ensuring consistency across all aspects of the business.


Requirements

  • Passion for Customer Service: Deliver exceptional experiences for customers, exceeding their expectations every time.
  • Strong Leadership Skills: Effectively communicate with the team, providing guidance and support to ensure outstanding results.
  • Attention to Detail: Maintain high standards across all areas of the business, from food quality to customer safety.


Benefits

  • Competitive Salary: £28,000-£32,000 per annum (estimated), depending on location and experience.
  • Employee Assistance Program: Access to mental health, well-being, financial, and legal support services.
  • Wagestream: Get access to your wages before payday for unexpected expenses.
  • Retail Discounts: Enjoy discounts at Superdrug, Three mobile, and other retailers.


Estimated salary range based on industry standards and market rates.


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