Senior Account Manager
3 weeks ago
We are seeking a strategic and dynamic Account Support Manager to steer our operations across multiple prestigious sites in the Home Counties and occasionally beyond.
This role is a fantastic opportunity for those with a proven track record in contract catering and multisite management, looking to step into a role that prepares you for future leadership as an Account Manager.
As a senior representative, you will provide stellar support to Account Managers and ensure operational excellence across the Southern Independent Schools Division.
You will be at the forefront of negotiating contracts and driving new business opportunities, developing long-term, profitable client relationships.
This is more than just a job; it's a career path laden with opportunities to showcase your ability to influence and lead in high-stakes environments.
Key Responsibilities- Provide and add support to the services to the agreed specification and to the agreed performance, qualitative and financial targets.
- Provide and add support in managing a team to increase the Client and Sodexo's revenue opportunities, i.e., cash sales, labour efficiency and generate the GOP expected at each site across the portfolio of business.
- Nurture client relationships in order to stabilize & develop them for long term partnerships.
- Recruit, induct and develop talented employees within the business portfolio and to manage poor performance.
- Identify opportunities for organic growth and new business.
- Track record of success in a similar role in a multi-site (3rd party) business.
- Proven experience of developing profitable relationships for multi-site contracts.
- Experienced in leading company initiatives and change management processes.
- Ability to identifying and selling new business.
- Strong communication and negotiation skill.
- Excellent client relationship management.
- Experience of working in a standards/compliance environment.
- A competitive package including a company car, reflecting the seniority and importance of the role.
- A mostly Monday to Friday schedule, with the flexibility needed to cover sociable hours at boarding school functions.
- A supportive environment where you can grow your skills and advance your career through hands-on leadership and strategic project management.
We're a Disability Confident Leader employer, committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
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