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Lettings Coordinator

2 months ago

West Bromwich, Sandwell, United Kingdom Riverside Group Full time

About the Role:

We are seeking a highly motivated and organized Lettings Assistant to join our team at Riverside Group. As a Lettings Assistant, you will play a crucial role in delivering a quality lettings service for social housing, ensuring that homes are let quickly and appropriately, at the required standard, minimizing rent lost through empty homes.

Key Responsibilities:

  • Deliver a high-quality lettings service to customers, ensuring that homes are let quickly and appropriately.
  • Work closely with other teams to ensure that services meet our aspirations and that our customers trust us to deliver on our commitments.
  • Model our Riverside Way values and promote a positive and inclusive work environment.
  • Proactively manage and prioritize tasks to meet deadlines and deliver results.
  • Develop and maintain effective relationships with customers, colleagues, and stakeholders.

Requirements:

  • Proven ability to show initiative and take ownership of tasks.
  • Strong customer focus with excellent written and verbal communication skills.
  • Proficient in the use of Microsoft Office Suite.
  • Excellent attention to detail with the ability to work under pressure and manage conflicting priorities.
  • Proactive approach with the ability to work flexibly and adapt to changing situations.

What We Offer:

  • Competitive pay and generous pension scheme.
  • 28 days' holiday plus bank holidays.
  • Flexible working options available.
  • Investment in your learning, personal development, and technology.
  • A wide range of benefits.

About Us:

Riverside Group is a housing association with a difference, enhancing the everyday for all our customers. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK, and we need the best people on board to help us.