Business Operations Specialist
2 days ago
Job Summary
We are seeking a highly skilled Business System Analyst to join our team at Nexus Systems Group Inc. in Scarborough. As a key member of our Global Identity and Access Management (GIAM) team, you will be responsible for ensuring specific analytics and reporting goals, plans, and overall initiatives are executed/delivered in support of the team's business strategies and objectives.
About the Role
The Business System Analyst contributes to the overall success of GIAM by ensuring all activities conducted follow governing regulations, internal policies, and procedures. Your primary responsibilities will include performing business requirement documents, documenting processes, procedures, workflows, and use cases, data analytics with metrics, and preparing communications.
Key Responsibilities
- Develop and implement business requirement documents, processes, and procedures to ensure alignment with regulatory requirements and internal policies.
- Analyze data and access processes to deliver recommendations that drive business value.
- Collaborate with systems experts to document change processes for system support, migrations, conversions, upgrades, and operationalization.
- Assist the OCM with communication and training, preparing and leading training sessions to the system user community including administrators.
Requirements
To succeed in this role, you will need:
- 8+ years of experience in business analysis, preferably in a similar field.
- 3-5 years of hands-on experience with the Microsoft suite of applications, PowerBI, PowerShell, scripting, pivot tables, and MS Access.
- Experience working on different types of projects, from large complex to simple.
- Recent understanding of Privileged Access Management (PAM), Multifactor Authentication (MFA), Microsoft Entra, and Cloud technologies.
- Ability to build and maintain reporting dashboards to facilitate regular monitoring by the management team.
Estimated Salary: $80,000 - $110,000 per annum
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