Program Manager

4 weeks ago

London, Greater London, United Kingdom Global Relay Full time

About the Role:

Global Relay is seeking a skilled Program Manager to join our Product Management team. As a Program Manager, you will be responsible for executing product strategy, prioritizing and aligning roadmaps, and researching and defining enhancements and upgrades to our cloud-based services.

Key Responsibilities:

  • Lead project planning and coordination for the delivery of cross-team initiatives, working with product management on scope and component teams on delivery approach and phasing.
  • Compile work estimates and planning assumptions, socializing overall target milestones based on work estimates and assumptions.
  • Identify and coordinate cross-component and cross-product line dependencies throughout the development life cycle, tracking key project gates to completion.
  • Work closely with component teams and integration testing environments to ensure readiness and effective alignment/co-ordination across teams.
  • Remove obstacles blocking progress, ensuring releases and initiatives track to schedule, escalating as necessary.
  • Proactively identify and manage delivery risks in accordance with Global Relay's risk management framework.
  • Track progress against target completion dates using Jira and other tools, resolving issues impacting plans.
  • Report on progress at project-specific and company-wide meetings, in accordance with Global Relay's project and program management framework.
  • Acquire a high-level understanding of product design, business logic, and technical architecture, becoming a subject matter expert for priority initiatives.
  • Champion process improvements, identifying opportunities to streamline and provide visibility into critical cross-component delivery activities.

Requirements:

  • 3+ years of full lifecycle software development project management experience, including planning, monitoring, managing risks and issues, and reporting on project status.
  • Experience with Agile, Scrum, and hybrid development methodologies.
  • Ability to communicate effectively with technical and non-technical individuals.
  • Strong organizational, planning, stakeholder management, and documentation skills.
  • Experience with SaaS, messaging platforms, or data integration for enterprise markets (desirable).

About Global Relay:

Global Relay is a career-building company that thrives on diversity, inclusion, and the contributions of all employees. We foster a work environment that encourages collaboration and learning from each other, completely free of barriers. We believe great businesses should be built on these principles, and we're committed to making a positive impact in the world.

What We Offer:

At Global Relay, you'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture.

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