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Resident Liaison Officer

2 months ago

Canning Town North, United Kingdom CPR Recruitment Full time
Resident Liaison Officer Opportunity

CPR Recruitment is seeking a skilled Resident Liaison Officer to join our client's Planned Works Division in East London. As a key member of the team, you will be responsible for ensuring seamless communication across all parties, progressing projects, and ensuring resident satisfaction.

Key Responsibilities:
  • Build positive relationships with residents
  • Mitigate dissatisfaction with planned works
  • Resolve complaints and queries swiftly and efficiently
  • Visit tenants and advise on pre-planned works
  • Liaise with housing associations and build relationships with them
  • Work closely with project and site management team to ensure quality of customer service
  • Produce and collect tenancy approval forms
  • Ensure resident satisfaction
Requirements:
  • Clean driver's license
  • Minimum 2 years' experience as an RLO within construction
  • Strong communication and customer service skills
  • Positive and proactive attitude
  • Excellent written English
  • Able to work in a team
  • Competent computer skills

If you are a motivated and customer-focused individual with a passion for building strong relationships, we encourage you to apply for this exciting opportunity. Please contact CPR Recruitment to learn more about this role and how you can contribute to our client's success.