Customer Service Representative
4 weeks ago
About the Role
We are seeking a skilled Customer Advisor to join our team at Jones Bootmaker. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.
Key Responsibilities
- Deliver exceptional customer service and provide a positive shopping experience
- Advise customers on shoe care and accessories to complement their needs
- Meet daily KPIs and sales targets
- Support the maintenance of store standards, product placements, and stockroom
What We Offer
- A competitive hourly rate of £12.15 (21+), £10.86 (18-20), and £9.42 (16-17)
- Opportunities for career progression and professional development
- A generous staff discount scheme, holiday entitlement, and company contribution pension
- Access to the Pavers Foundation, Pavers Academy, and RetailTRUST
About Us
Jones Bootmaker is a leading footwear retailer with a strong presence across the UK and Ireland. We are committed to delivering exceptional customer service and providing a positive shopping experience for our customers.
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