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Administrative Support Professional

1 month ago


Exeter, Devon, United Kingdom Connells Group Full time
About the Role:
As a Customer Service Advisor with Connells Group, you will provide exceptional support to our Lettings teams in Exeter. This is an exciting opportunity to take ownership of office administration and contribute to a busy customer-facing environment.

Key Responsibilities:
• Support the lettings team with administrative duties
• Be the first point of contact for customer enquiries both in branch and over the phone
• Ensure clients are kept informed through the lettings process

What You'll Need:
• Preferably experience with handling incoming and outgoing calls in volume
• Customer-focused and comfortable in a client-facing role
• Resilient, positive, numerate, and detail-oriented
• Organised and able to prioritise workload in a fast-paced environment
• Keen interest in learning and keeping up to date with industry changes
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Salary: £18,000 - £22,000 per annum (dependent on experience).

About Us:
At Connells Group, we pride ourselves on delivering industry leading training and development opportunities. Our supportive, rewarding, and fun environment offers a clear career ladder for those who want to progress. Join our team and enjoy a range of benefits, including team incentives and a comprehensive understanding of operations within an estate agency business.