Hospitality Expert

4 weeks ago


Northampton, Northamptonshire, United Kingdom The Venues Collection Full time

We're looking for a dedicated Facilities Assistant to help maintain a high standard of customer care and cleanliness at The Venues Collection on a full-time basis.

As a Facilities Assistant, you will be responsible for assisting in keeping the lobby and other public areas clean and tidy, helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture, handling certain reception duties, responding to customer requests, running errands, and ensuring the safety of customers.

Our ideal candidate will be adaptable, a brilliant communicator, have experience delivering high-quality customer care, take initiative, and possess the ability to work under pressure.

Key Responsibilities:

  • Assist in maintaining a high standard of cleanliness and customer care
  • Help housekeeping, restaurant and banqueting staff to set up rooms or move furniture
  • Handle certain reception duties, such as booking theatre tickets or making restaurant reservations
  • Respond to customer requests
  • Run errands
  • Ensure the safety of customers

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for excellent performance

About The Venues Collection:

The Venues Collection is a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, located across the UK. We pride ourselves on delivering exceptional experiences to our customers and providing a supportive and inclusive work environment for our staff.

Join us and be part of a team that strives for excellence and values individuality, creativity, and innovation. Apply now to become a part of our team and take the first step towards a rewarding and challenging career.



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