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Fragrance Retail Specialist

2 months ago

Edinburgh, Edinburgh, United Kingdom Jo Malone London Full time
Join Our Team as a Fragrance Retail Specialist

At Jo Malone London, we're seeking a highly skilled Fragrance Retail Specialist to bring our brand's generosity to life within our boutiques. As a key member of our team, you will be responsible for delivering exceptional customer service and showcasing our luxurious fragrances to our customers, colleagues, and corporate clients.

Key Responsibilities:

  • Provide personalized customer service and create memorable experiences for our clients
  • Maximize sales performance and productivity through effective sales techniques and product knowledge
  • Build strong relationships with colleagues and contribute to a positive and supportive team environment
  • Support the execution of in-store events and promotions
  • Maintain high visual merchandising standards and ensure a clean and organized store environment
  • Stay up-to-date with competitor activity and drive an omni-channel approach to sales
  • Adhere to brand grooming guidelines and maintain a professional image

About Our Brand:

At Jo Malone London, we value trust, respect, and humor in everything we do. We're committed to investing in our employees' development and creating a supportive and stimulating work environment where careers can thrive. Our unique culture of kindness and creativity means that you'll have the opportunity to become a fragrance connoisseur and awaken your senses.

What We're Looking For:

  • A warm, kind, and friendly individual with a passion for service and storytelling
  • Someone who is adaptable, versatile, and has a 'can-do' attitude
  • A team player who is gracious, intelligent, and has a groomed, clean, and crisp image

Qualifications:

  • Ability to provide inspirational, authentic, and personalized customer service
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Proof of right to live and work in the country