Makeup and Fragrance Specialist

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Tom Ford Full time
Job Overview

As a Makeup and Fragrance Specialist at Tom Ford, you will be the face of our luxury beauty brand, providing exceptional customer service and creating a personalized experience for each and every customer. With a passion for fragrance and beauty, you will be the go-to expert for all things makeup and skincare.

Key Responsibilities

• Provide inspirational and authentic customer service, ensuring each customer feels valued and empowered to express themselves through beauty.
• Develop a deep understanding of our luxury beauty products, including fragrances and cosmetics, to provide expert advice and recommendations to customers.
• Collaborate with the sales team to create a seamless and engaging customer experience, driving sales and customer satisfaction.

Requirements

• A passion for fragrance and beauty, with a desire to stay up-to-date on the latest trends and products.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
• Previous experience in a retail or beauty environment, with a proven track record of delivering exceptional customer service.

What We Offer

• Competitive salary and commission scheme.
• Annual leave and family leave.
• Product discount and staff product concession monthly credit spend allowance.
• Mental health wellbeing initiatives, including the Unmind app and employee assistant programme.
• Benefits platform with exclusive discounts and offers.
• Extensive training and development opportunities.

About Us

Tom Ford is a luxury beauty brand that is dedicated to creating high-quality, innovative products that exceed customer expectations. We are committed to providing exceptional customer service and creating a positive and inclusive work environment for all employees.

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