Makeup and Fragrance Specialist

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Tom Ford Full time

About the Role

We are seeking a highly skilled and passionate Makeup and Fragrance Specialist to join our team at Tom Ford. As a key member of our retail team, you will be responsible for providing exceptional customer service and creating a luxurious in-store experience for our clients.

Key Responsibilities

  • Provide personalized and inspirational customer service to ensure a unique and memorable shopping experience.
  • Combine your passion for fragrance and beauty to showcase our luxury products and create a compelling brand story.
  • Work collaboratively with the team to achieve high standards of visual merchandising and create impactful in-store events.
  • Develop and maintain a deep understanding of our products and brand to provide expert advice and recommendations to customers.

What We Offer

  • A competitive industry salary and commission scheme eligibility.
  • Annual leave and family leave, as well as a product discount and staff product concession monthly credit spend allowance.
  • Mental health wellbeing initiatives, including access to the Unmind app and employee assistant programme.
  • A benefits platform with exclusive discounts and offers, as well as work-life connections and employee assistance programme.
  • Extensive training and development opportunities to support your career growth and development.

About You

We are looking for a motivated and enthusiastic individual who is passionate about the beauty and fragrance industry. You will have a proven track record of providing exceptional customer service and a strong understanding of luxury retail principles. If you are a team player with a passion for delivering exceptional results, we would love to hear from you.

Qualifications and Requirements

  • A passion for fragrance and beauty, with a desire to develop your skills and knowledge in this area.
  • An approachable and friendly attitude, with a 'can-do' mindset and a willingness to learn and adapt.
  • Previous beauty or fragrance experience is desirable, but not essential.
  • Confidence in speaking to customers and understanding their needs to provide personalized recommendations.
  • Flexible availability across days and hours, with a commitment to maintaining a good work-life balance.

Equal Opportunities Employer

Tom Ford is an equal opportunities employer and welcomes applications from all qualified candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



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