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Deputy Head of Training and Development

2 months ago

Bishop's Stortford, Hertfordshire, United Kingdom Zachary Daniels Full time £33,000
Job Description

Deputy Head of Training

At Zachary Daniels, we are seeking a highly skilled and experienced Deputy Head of Training to join our team. As a key member of our training department, you will play a crucial role in developing and implementing training programs that drive business growth and excellence.

Key Responsibilities:

  • Develop and deliver comprehensive training programs for our retail teams, focusing on sales, customer service, and operational excellence.
  • Collaborate with cross-functional teams to design and implement training initiatives that meet business objectives.
  • Conduct training needs assessments and analyze data to inform training program development.
  • Provide coaching and mentoring to training staff to ensure they have the skills and knowledge needed to deliver high-quality training programs.
  • Stay up-to-date with industry trends and best practices in training and development, and apply this knowledge to continuously improve our training programs.

Requirements:

  • Proven experience in training and development, preferably in a retail or service industry environment.
  • Strong knowledge of adult learning principles and training methodologies.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to analyze data and make informed decisions about training program development.
  • Strong leadership and coaching skills, with the ability to motivate and develop training staff.

What We Offer:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.