Sales and Customer Engagement Specialist
2 days ago
Job Summary:
Sales and Customer Engagement SpecialistEstimated Salary: £32,000 - £42,000 per annum
Austin Fraser is a dynamic and growing company, and we are currently seeking a Sales and Customer Engagement Specialist to join our team. The successful candidate will be responsible for handling inbound sales calls, assisting customers with bookings and modifications, and providing exceptional customer service.
The ideal candidate will have excellent communication skills, a natural ability to sell, and experience in customer-facing roles. You will be fluent in French, Spanish, and English, and have a strong understanding of the travel industry.
Key Responsibilities:
- Handle inbound sales calls and provide expert advice to customers.
- Assist customers with bookings, modifications, and enquiries via phone and live chat.
- Upsell additional services to enhance customer experiences.
- Maintain accurate records of customer interactions and feedback.
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