Senior Account Manager
5 days ago
We are seeking a highly skilled and experienced Senior Account Manager to join our team at WHD. As a key member of our sales team, you will be responsible for managing and growing our key accounts in the IT industry.
Key Responsibilities- Customer Relationship Management: Develop and maintain strong relationships with our key customers, understanding their business needs and providing tailored solutions to meet their requirements.
- Account Planning and Strategy: Create and implement account plans to drive revenue growth and increase customer satisfaction.
- Sales and Business Development: Identify and pursue new business opportunities within existing accounts, as well as develop and execute sales strategies to achieve revenue targets.
- Communication and Presentation: Develop and deliver presentations, reports, and proposals to customers and internal stakeholders, showcasing our IT solutions and services.
- Project Management: Manage and coordinate projects from initiation to delivery, ensuring timely and successful completion.
- Customer Satisfaction and Retention: Monitor and improve customer satisfaction levels, identifying areas for improvement and implementing corrective actions.
- Experience: Minimum 5 years of experience in senior account management or key account management roles, preferably in the IT industry.
- Skills: Excellent communication, presentation, and negotiation skills, with the ability to build strong relationships with customers and internal stakeholders.
- Knowledge: In-depth knowledge of the IT industry, including current trends, technologies, and best practices.
- Tools and Systems: Proficient in using CRM systems, such as Salesforce, and MS Office applications, particularly MS Excel.
As a Senior Account Manager at WHD, you will have the opportunity to work with a dynamic and growing company, offering a competitive salary and benefits package, as well as opportunities for professional development and growth.
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