Communication Infrastructure Engineer

6 days ago


Stevenage, Hertfordshire, United Kingdom CV-Library Full time

We are seeking a Communication Infrastructure Engineer to join our team at CBSbutler Holdings Limited trading as CBSbutler. This permanent opportunity offers a salary of £50-£55k, with the possibility of hybrid working from Stevenage.

Job Description

The ideal candidate will have experience in administering Microsoft Exchange (2013/2016/2019) and Skype for Business, with familiarity with Blackberry Enterprise Server (BES) administration being desirable. A strong understanding of email protocols such as SMTP, IMAP, and POP is essential, as well as experience with email archiving solutions and compliance requirements. Knowledge of Active Directory integration with messaging systems and VMware (to the extent of working with VM Payloads) with NetApp SAN and Cohesity backups is also required.

Responsibilities will include:

  • Managing Exchange servers, including mailbox databases, connectors, and transport rules;
  • Configuring and troubleshooting mail flow, mailbox permissions, and distribution groups;
  • Monitoring and optimising Exchange server performance and security;
  • Skye for Business services setup, configuration, and troubleshooting;
  • User accounts, presence, and conferencing features management;
  • Integrating Skype with Exchange and other collaboration tools;
  • Blackberry Enterprise Server (BES) administration and support;
  • Configuring and troubleshooting Blackberry devices and services;
  • Ensuring Blackberry services integrate effectively with messaging platforms.

Incident and Problem Management responsibilities will include responding to and resolving escalated incidents related to messaging and collaboration tools, performing root cause analysis for recurring issues and implementing preventive measures, and collaborating with other IT teams and vendors to resolve complex technical problems.

Requirements

The successful candidate will require:

  • Proven experience in administering Microsoft Exchange (2013/2016/2019) and Skype for Business;
  • Familiarity with Blackberry Enterprise Server (BES) administration;
  • A strong understanding of email protocols, such as SMTP, IMAP, and POP;
  • Experience with email archiving solutions and compliance requirements;
  • Knowledge of Active Directory integration with messaging systems;
  • Knowledge of VMware (to the extent of working with VM Payloads) with NetApp SAN and Cohesity backups.
Benefits

This role offers a competitive salary of £50-£55k, with the possibility of hybrid working from Stevenage. The company also offers benefits that align with your skills and interests.



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